Privacy Policy

Happy Comfort Heating & Cooling · Ottawa, Ontario · Effective July 2026

Your privacy matters to us. This page explains, in plain language, how Happy Comfort Heating & Cooling ("we," "us") handles personal information in connection with this website, happycomfort.co, and our services.

Information this website collects

This website does not use contact forms, cookies for tracking, advertising pixels, or analytics tools. Browsing this site does not require you to provide any personal information. Our hosting provider (Cloudflare) may automatically process basic technical information — such as IP addresses — as part of operating and securing the website.

Information you choose to send us

If you call, text, or email us, we receive the information you provide — typically your name, phone number, email address, address, and details about your heating or cooling needs. We use that information only to:

• respond to your inquiry and provide quotes;
• schedule and perform the services you request;
• keep records related to work we have done for you (such as invoices and warranty details).

What we don't do

• We do not sell, rent, or trade your personal information.
• We do not send marketing email lists or newsletters.
• We do not share your information with third parties, except where necessary to provide the services you requested (for example, equipment warranty registration with a manufacturer) or where required by law.

How long we keep information

We keep customer records only as long as reasonably needed for business, warranty, and legal purposes, and then dispose of them securely.

Your choices

You may ask us at any time what information we hold about you, ask us to correct it, or ask us to delete it (subject to records we are required to keep). Just contact us using the details below.

Contact

Happy Comfort Heating & Cooling
Ottawa, Ontario
Phone/text: 613-796-8852
Email: sam@happycomfort.co

If we make changes to this policy, we will post the updated version on this page.